Frequently Asked Questions
Please review the frequently asked questions below. If you don’t find the answer to your question, feel free to contact us via email or give us a call.
How does thermography work?
To put it simply, if an area of your body starts to get “hot”, it’s going to do so at a very early stage in the disease or injury process. This gives you an early warning and head-start to further investigate changes in your body and eliminate the sources of inflammation.
How long will my appointment take?
Who performs the test? Who analyzes it and writes the report? What kind of training and knowledge do they have?
Are there any risks or side effects related to the procedure?
Why are the scans so expensive?
Will the scan tell me if I have cancer?
Is thermography just for women?
Carpal Tunnel Syndrome (CTS)
Back and Neck Pain
Injuries and Fractures
Everyone has their own unique thermal vascular mapping. By having regular comparative thermographic check-ups, you are able to take action before a disease process gains a firm foothold in your body.
Scheduling & Email
Scheduling & Cancellations
No-shows: If you do not show up to a phone, video/telemedicine or in person appointment without notifying the specific person you have an appointment with either via email or by changing the appointment by phone, you will be charged $100 to the card on file.
Should I wait if I'm sick (cold, flu, sinus infection, etc.)?
What if I forgot and still took a bath or shower before my appointment?
What if I have a skin rash/lesion/wound right now?
Should I wait if I just had surgery?
Payment, Billing & Insurance
We Are Not A Conventional Primary Care Physician’s office
1. We do not fulfill an insurance company’s requirement for an in network primary care physician as we are not in-network with any insurance plan.
2. We are not available for same-day emergency appointments.
3. We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.
We Do Not Bill Insurance Companies
Non-Thermography For Health NY medical expenses such as lab tests and prescription medications may be covered by a member’s health insurance plan per that plan’s rules.
Thermography For Health NY will not submit a medical claim to insurance on your behalf. We cannot assist you with claim resolution for our services.
We will provide you with a detailed billing summary.
We gladly accept the following forms of payment options:
CREDIT CARDS, CASH, CHECKS, and HSA* & FSA** Accounts are acceptable forms of payment.
*HSA = health savings account
**FSA = flexible savings account
Especially For Women
Can I still get a scan done during my menstrual period?
Will my scan still be accurate if I'm pregnant right now?
What if I'm still breastfeeding my child?
What's the difference between a mammogram and a thermogram?
Take The First Step On Your Journey Back To Health
Maybe you have some questions you’d like to ask before you make a decision on becoming a patient. Our patient coordinator is standing by, happy to answer any questions you have to see whether or not Thermography For Health NY is right for you.